Legal

Refund & Cancellation Policy

Last Updated: July 2026

1. Introduction

This Refund & Cancellation Policy explains how refunds and cancellations are handled for products and services offered by ShreeLabs.

2. Customer Orders

Orders placed through Local Shop Finder are fulfilled by independent shop owners. Cancellation requests should be made before the shop begins processing the order.

Once an order has been accepted or dispatched, cancellation may not be possible.

3. Refund Eligibility

Refund requests may be considered under the following situations:

• Order cancelled before processing.
• Payment deducted but order not created.
• Duplicate payment.
• Order cannot be fulfilled by the shop.
• Technical payment failure.

4. Non-Refundable Situations

• Customer changes mind after order processing.
• Incorrect delivery information provided by the customer.
• Products already delivered successfully.
• Subscription fees already utilized.

5. Subscription Services

Subscription or premium service payments made to ShreeLabs for software services are generally non-refundable once the service has been activated unless required by applicable law.

6. Refund Timeline

Approved refunds are generally processed within 5–10 business days through the original payment method.

7. Payment Gateway

Payments are securely processed using authorized payment gateway providers such as Razorpay.

8. Contact

Email: support@shreelabs.in

Website: https://shreelabs.in